Privacy policy

ACES Environmental Corp
Privacy Policy
Effective Date: July 7, 2025

This Privacy Policy outlines how ACES Environmental Corp ("ACES," "we," "our," or "us") collects, uses, discloses, and safeguards personal and business information obtained through our website (https://acesenvironmentalcorp.com), forms, email communications, and service interactions.

By accessing or using our website, submitting inquiries, or requesting services, you agree to the terms described in this Privacy Policy.

1. Information We Collect
We collect both personal and project-related information, which may include:

• Contact Information: Name, company name, email address, phone number
• Project Details: Site address, regulatory jurisdiction, permit or inspection data, and service needs
• Business Information: Job roles, billing contacts, EIN or licensing (as applicable)
• Communications: Emails, quote requests, messages, consultation records
• Technical Data: IP address, browser type, device ID, referral source, and website interaction data via cookies or analytics tools
• Document Uploads: Any files submitted through our forms (e.g., site maps, agency letters)

We do not knowingly collect data from children under the age of 18.

2. How We Use Your Information
ACES uses your information for legitimate business and service purposes, including:

• Providing quotes, consultations, and environmental services
• Managing project timelines and communicating updates
• Submitting required data to regulatory agencies on your behalf
• Delivering invoices, service reports, and required documentation
• Analyzing website performance to improve user experience
• Meeting legal, tax, and operational requirements

We do not sell, rent, or use your information for unsolicited marketing.

3. How We Share Your Information
We only share your information as necessary to perform services, comply with the law, or fulfill your request. This may include:

• Regulatory Agencies: For submitting environmental documentation, permit applications, or reports (e.g., AQMD, DTSC, CUPA, EPA, OSHA)
• Subcontractors/Vendors: Who assist with lab analysis, remediation, or field services—bound by strict confidentiality agreements
• Technology Partners: Including email service providers, website hosts, or analytics platforms (with no access to client-specific project data)
• Legal and Compliance Advisors: When required for legal obligations or dispute resolution

We do not share data with marketing firms or unrelated third parties.

4. Proposal & Quote Confidentiality
All cost estimates, scope narratives, consultation notes, and project documents provided by ACES Environmental Corp are confidential.

By requesting a quote or consultation, you agree that:

• You will not share our documents with outside vendors or use them to solicit lower bids.
• You will not reuse our scope, format, pricing structure, or proposal content without written permission.
• You will not forward our emails, PDFs, or attachments to unrelated third parties.
  Misuse or distribution of these materials may result in legal action, including claims for breach of confidentiality or unfair competition.

5. Cookies and Analytics
We may use cookies and embedded analytics tools (e.g., Google Analytics) to gather traffic data. This includes:

• Visitor behavior (pages viewed, time on page, bounce rates)
• Source of visit (e.g., search engine, referral site)
• Device and browser information

Cookies may be disabled through your browser settings. Analytics data is anonymized and not linked to identifiable individuals.

6. Data Security
We maintain physical, administrative, and digital safeguards to protect your data, including:

• TLS/SSL encryption for all web communications
• Restricted access to sensitive data by authorized staff only
• Secure backups and cloud-based encryption protocols
• Vetting of subcontractors and vendors with access to client data
  While we take these precautions seriously, no data transmission over the internet is completely secure.

7. Your Rights and Choices
As a user, you may:

• Request a copy of personal data we store
• Ask for data correction or deletion (as permitted by law)
• Withdraw consent for future communications
• Request that we not share your data with any third parties

To make any of these requests, contact us at [email protected]

8. Retention Policy
We retain your personal and business data only as long as necessary to:

• Fulfill ongoing services or regulatory follow-ups
• Comply with applicable tax, legal, or auditing obligations
• Maintain a record of historical service interactions

After this period, your data is securely archived or deleted.

9. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Revisions will be posted to our website with an updated effective date. Continued use of our website or services constitutes acceptance of the revised terms.

10. Contact Us
If you have questions about this Privacy Policy or your data:

ACES Environmental Corp
Helendale, California
[email protected]

(760) 955-4679

https://acesenvironmentalcorp.com

11. Supplemental Notice for California Residents (CCPA Compliance)
Under the California Consumer Privacy Act (CCPA), California residents may:

• Request to know what categories of personal information we collect and how it's used
• Request deletion of their personal data (subject to exemptions)
• Request to opt out of any potential data sharing

ACES does not sell personal data. We respond to verified CCPA requests within 45 days.